Privacy Policy

Introduction

Welcome to Ceriwink ("we," "our," or "us"). We are an AI-powered UI/UX audit platform designed to help designers, QA teams, and developers quickly analyze and improve their interfaces.

At Ceriwink, we believe that your privacy is fundamentally important. This Privacy Policy outlines what information we collect, why we collect it, how it is used, and the choices you have regarding your data. By using our platform, you agree to the collection and use of information in accordance with this policy.

Information We Collect

To provide and improve our services, we collect the following types of information:

• Account Details: Name, email address, password, and account structure.
• Audit Inputs: Websites/URLs submitted for UI audits, raw HTML/DOM snapshots, and generated screenshots.
• Usage Data: Application logs, browser types, device information, IP addresses, and interaction metrics.
• Cookies & Tracking: Session tokens and analytics data used to provide smooth login and platform functionality.
• Billing Data: Payment information, such as billing addresses or transaction IDs (Note: Full payment details are securely processed and stored by our trusted third-party provider, like Stripe, not on our servers).

How We Use Information

We strictly use the collected data to provide, improve, and secure our services:

• To execute and deliver high-quality UI/UX audits and comprehensive reports.
• To manage your account, support billing operations, and provide customer support.
• To improve our proprietary AI models and algorithmic accuracy based on aggregated, anonymized audit outcomes.
• To communicate with you regarding updates, security alerts, and promotional content (which you can opt out of at any time).
• For security auditing, incident investigation, and fraud prevention purposes.

Data Sharing

We do NOT sell your personal data. Your trust is our top priority. We only share data with carefully vetted third-party service providers acting on our behalf. These include:

• Cloud hosting and infrastructure providers (e.g., AWS, Supabase, Vercel).
• Payment processing processors (e.g., Stripe) to securely handle transactions.
• Product analytics software to help us understand usage and improve the platform.

Data Storage & Security

We employ industry-standard encryption protocols (like HTTPS and TLS) for data in transit, and secure encryption for data at rest. While we restrict access to personal information tightly and apply rigorous security practices, it is important to note that no system connected to the internet is 100% secure. We cannot guarantee the absolute security of your data, but we guarantee our best efforts.

Data Retention

We retain your personal data and audit history only for as long as your account is active or as necessary to fulfill the purposes outlined in this policy. If you choose to delete your account, your data will be securely purged from our active databases within 30 days, subject to legal obligations to retain billing records.

Your Rights

Regardless of where you reside, you have full sovereignty over your data. You may:

• Request Deletion: Ask us to completely erase your data from our systems.
• Account Deletion: Permanently close your Ceriwink account via the dashboard settings.
• Data Export: Request a comprehensive export of all data associated with your account.

Cookies Policy

We use cookies and similar tracking technologies primarily to maintain authentication sessions (keeping you logged in) and to analyze generic platform usage. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, without cookies, core functionalities like account access will not work.

Changes to This Policy

We may update our Privacy Policy periodically. We will notify you of any major material changes by posting the new Privacy Policy on this page and sending an email to your registered account address prior to the changes becoming effective.